FAQ

Yes. It is a Standard Shipping (FREE) To USA Only

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or through the carrier’s tracking system.

We ship from our warehouses located in United States. This ensures quick and efficient delivery of your orders.

We currently ship to America, Europe, London, Australia, and Canada. Please visit our Shipping Policy page for the most up-to-date information.

Our handling process typically takes 1-3 business days. During peak seasons or promotional events, handling times may be slightly longer.

Delivery times vary based on your location and the shipping method selected at checkout. Generally, orders are delivered within 3 to 7 business days after shipping.

To ensure faster delivery, some items in your order may be shipped separately from different warehouses. You will receive tracking information for each package.

If you need to return a product, please contact our customer support team within 30 days of receiving your order. They will guide you through the return process.

To cancel your order, please reach out to our customer support team as soon as possible. If your order has not yet been shipped, we will process the cancellation and refund promptly.

To exchange a purchased item, contact our customer support team with details of the item you wish to exchange. They will assist you in processing the exchange, including any necessary shipping arrangements.